Answers to Frequently Asked Questions
Frequently Asked Questions
Everything you need to know about purchasing medical textbooks, Cash on Delivery across Bangladesh, and our authenticity guarantee.
Ordering & Cash on Delivery
When you place an order, our fulfillment staff calls your mobile number for a quick verbal confirmation. Once confirmed, we dispatch the parcel via our courier network. When the delivery rider arrives at your doorstep or campus hostel, you can open the package to verify the book and pay the rider in cash.
Delivery Zones & Timelines
Book Editions & Authenticity
Returns, Exchanges & Cancellations
Still have questions?
Can't find the answer you're looking for? Reach out to our customer care team on WhatsApp or phone.